Have a question about 99 Apps — accounts, payments, bonuses, or games? You'll find all the answers here. If not, reach out to our support team directly.
Opening an account on 99 Apps is quick and easy. You'll just need the following:
Once registration is complete, an OTP will be sent to your mobile. Verify it and your account will be activated instantly. Register Here।
No — each mobile number can only be linked to one 99 Apps account. Any attempt to create multiple accounts with the same number will be automatically blocked by the system, and both accounts may be suspended.
Creating multiple accounts goes against 99 Apps' Terms & Conditions. It may result in bonus cancellation and permanent account suspension.
If you've forgotten your password, click "Forgot Password?" on the login page. Enter your registered mobile number and you'll receive an OTP. Use it to set a new password — the whole process takes under 2 minutes.
If incorrect passwords are entered repeatedly or suspicious activity is detected, 99 Apps may temporarily suspend the account. In such cases, please contact the support team directly. The account will be reactivated after identity verification.
Support email: support@99apps.biz — most issues are resolved within 24 hours.
99 Apps supports all popular payment methods in Bangladesh:
All payments are fully secure and processed through encrypted channels.
Withdrawals to bKash and Nagad are typically completed within 5 minutes.
Processing times vary by payment method:
Slightly longer processing times may occur during peak hours (8 PM–12 AM). Withdrawal requests are accepted 24/7.
Yes. If a deposit fails, the amount is automatically returned to your mobile banking or bank account — usually within 1–24 hours. If you haven't received a refund after 24 hours, contact support with your transaction ID.
New members receive a generous welcome bonus on their first deposit after registration. The bonus amount depends on the deposit size and can be withdrawn once the specified wagering requirements are met. For the latest bonus offers, Registration page here.
Redeeming your 99 Apps voucher code is simple:
Every voucher code has a specific expiry date and terms. Once expired, the code will no longer work.
Bonus balance cannot be withdrawn directly. Every bonus comes with wagering requirements — meaning you need to place bets totaling a specified multiple of the bonus amount. Once the requirements are met, the bonus is credited to your main balance and can then be withdrawn.
Each bonus comes with its own terms and conditions. Check the full details on the registration or voucher page.
99 Apps offers 500+ games, including:
View all popular games at: /popular-games Or for new games: /new-games।
Yes, you can play all games directly from your mobile browser — no separate app download required. The entire 99 Apps platform is mobile-responsive and works seamlessly on both Android and iOS.
Open 99apps.biz in your browser and add it to your home screen for an app-like experience.
Live betting lets you place bets in real time while a match is in progress. Odds update every moment. You can bet live on cricket, football, tennis, badminton, and many more sports.
Yes, 99 Apps is completely safe. The platform uses bank-grade 256-bit SSL encryption. Your personal information, payment data, and gaming history are never shared with any third party.
Absolutely. Under 99 Apps' strict privacy policy, your information is used solely for account management and is never sold or shared with any third party. For more details, see: Privacy Policy।
You can easily enable 2FA from your account settings:
With 2FA enabled, no one can access your account even if they know your password.
The 99 Apps support team is available 24 hours a day, 7 days a week. Ways to get in touch:
Emails are typically answered within 2–6 hours. For urgent matters, live chat is the fastest option.
For any issue or complaint, email us directly at support@99apps.biz. Please include the following in your message:
Our team works to resolve every issue as quickly as possible. No complaint goes unresolved.
Yes. 99 Apps takes responsible gaming seriously. From your account settings, you can set deposit limits, take a temporary break, or self-exclude your account. For more details, visit: Responsible Gaming।
Email Support
Support@99apps.biz
Live Chat
24/7 Active
Response time
Within 2–6 hours
500+
Games
50K+
Active Members
<5 min.
Payment
24/7
Support
Register in just 2 minutes and claim your welcome bonus.
Free registrationThousands of players choose 99 Apps every day — here's why.
Your winnings reach your bKash or Nagad within 5 minutes — no long waits, no hassle.
Fresh offers, vouchers, and bonus codes every day. Regular players also enjoy exclusive loyalty rewards.
Your account and funds are fully protected with bank-grade SSL encryption and OTP verification.
Slots, Live Casino, cricket betting, Virtual Sports — all on one platform.
A seamless gaming experience right in your mobile browser — no separate app needed. Works perfectly on both Android and iOS.
Day or night, our support team is always here for you. Live Chat is the fastest way to get help.
If you can't find your answer in the FAQ, reach out to support — or register now and experience it yourself.