Privacy & Security

99 Apps' Privacy Policy

Your personal information is our top priority. We are fully transparent about what data we collect, how we protect it, and how it is used.

Last Updated: January 1, 2026
Core Principles

How We Keep Your Information Secure

A quick overview of the core pillars of 99 Apps' privacy policy.

End-to-End Encryption

All your personal data and financial transactions are protected with 256-bit SSL encryption. No third party can access or read your information.

Information is not shared

Your personal information is never sold or shared with advertisers or third parties. It is used solely to improve our services.

Your Data, Your Control

You can view, update, or request deletion of your data at any time. Your data belongs to you.

Secure Data Storage

Our servers operate in accordance with international security standards. Regular security audits and penetration testing are conducted.

Cookie Management

We only use essential cookies. You can manage cookie preferences at any time through your browser settings.

Immediate Breach Notification

In the event of a data security incident, we will notify affected users within 72 hours and take immediate action.


1 Introduction & Commitment

Welcome to 99 Apps. We believe that safeguarding user privacy is the most important responsibility of a trusted gaming platform. This Privacy Policy explains how 99 Apps collects, stores, uses, and protects your information.

This policy applies to the 99 Apps website, mobile app, and all associated services. By using our platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform.

99 Apps adheres to international data protection standards. Protecting your privacy is both a legal obligation and an ethical responsibility we take seriously.

When This Policy Applies

  • When you register or create an account with 99 Apps.
  • When you make a deposit or withdrawal.
  • When you participate in any game or betting activity.
  • When you get in touch with our support team.
  • When you browse our website or app.

2 What Data We Collect

99 Apps only collects data that is necessary to provide our services. Collecting unnecessary or excessive information goes against our policy. A detailed breakdown of what we collect is provided below.

A) Personal Identification Information

  • Full name & date of birth
  • Email address & mobile number
  • Current and permanent address
  • National ID or passport number (for KYC verification)

B) Financial Information

  • Mobile banking number (bKash, Nagad, Rocket)
  • Deposit & withdrawal history
  • Transaction amount & date

C) Device & Technical Information

  • IP address & device type
  • Browser & operating system information
  • Login time & location data
  • Gaming session data & betting history
Type of Information Reason for Collection Mandatory?
Name & date of birth Identity verification and age confirmation Yes
Email & Phone Account Communication & Security Yes
Payment Information Transaction Processing Yes
IP address Fraud Prevention & Security Automatic
Gaming History Service Improvement & Responsible Gaming Automatic

We never store your full payment card number or bank password. All financial information is held in tokenized form.

3 How Your Information Is Used

99 Apps uses your data only for specific, legitimate purposes. Your information is never used for anything else without your consent. The full list of purposes is detailed below.

Service Delivery & Operations

  • Creating and managing your account.
  • Processing deposits, withdrawals, and all other financial transactions.
  • Personalizing your gaming experience.
  • Offering bonuses and promotional offers.

Security & Compliance

  • Detecting fraud and multiple accounts.
  • Complying with AML (Anti-Money Laundering) regulations.
  • Completing the KYC verification process.
  • Preventing minors from accessing the platform.

Contact & Support

  • Sending important account updates and security alerts.
  • Providing customer support and resolving complaints.
  • Sending you promotional offers with your consent.

If you no longer wish to receive marketing messages from us, you can opt out at any time by clicking the "Unsubscribe" link in any email or by contacting our support team.

4 Data Storage & Protection

99 Apps employs the highest technical and organizational measures to protect your data. Our servers operate in accordance with the international security standard ISO/IEC 27001.

Technical Security Measures

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for account login.
  • Firewall Protection: Unauthorized access is blocked by an advanced firewall system.
  • Regular Security Audits: Regular system audits conducted by third-party experts.
  • Data Backup: Data is backed up daily across multiple secure locations.

Data Retention Period

How long we retain your data depends on the type of information. The general rule is:

  • Account data: 5 years after account closure.
  • Financial transaction records: 7 years (legal requirement).
  • KYC documents: 5 years.
  • Gaming logs & session data: 2 years.
  • Support conversations: 3 years.

Once the retention period expires, your data is securely deleted or anonymized so that your identity can never be traced again.

5 Data Sharing Policy

99 Apps does not sell your personal data. However, limited information may be shared with trusted partners to deliver our services. This is always done to improve the quality of your experience.

Who Your Information May Be Shared With

  • Payment Providers: Necessary data is shared with bKash, Nagad, and Rocket to process transactions.
  • Game Software Providers: Gameplay data may be shared with game developers.
  • Legal Authorities: Relevant information may be disclosed when required by court order or legal obligation.
  • Security Service Providers: Limited data shared with fraud detection systems.

What Will Never Be Shared

  • Your information will not be sold to advertisers or marketing agencies.
  • Your gaming history will not be shared with any third party without your consent.
  • Your personal information will not be sent to any social media platforms.

All our partners operate under strict confidentiality agreements and are not permitted to use your information for any purpose beyond what has been specified.

6 Cookie Policy

Cookies are small text files stored on your device. 99 Apps uses cookies to enhance your browsing experience and ensure the security of the platform.

Types of Cookies We Use

  • Essential Cookies: These are essential to keep the platform running. Login sessions and security tokens fall under this category. Disabling them will prevent the site from functioning properly.
  • Performance Cookies: Helps us understand which parts of the site are used most, so we can continue improving our services.
  • Preference Cookies: Remembers your language, theme, and other preferences so you do not have to set them up every time.
  • Security Cookies: Used to detect fraud and multiple accounts.

How to Manage Cookies

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may cause certain platform features to stop working. Cookie settings path in popular browsers:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Manage Website Data

7 Your Rights

99 Apps believes you have the ultimate right over your own data. All of your rights are outlined in detail below.

Right to Access Your Data

You may request to view the information we hold about you at any time.

Right to Rectification

If any of your information is inaccurate, you may request a correction.

Right to Erasure

After account closure, you may request deletion of any data held beyond legal obligations.

Right to Data Portability

You may request a copy of your information in a standard, portable format.

Right to Object to Processing

You have the full right to object to your information being used for marketing purposes.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

To exercise any of your rights support@99apps.biz Send us an email at the address provided. We will respond to your request within 30 days .

8 Child Protection Policy

99 Apps strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store data from minors.

Our Child Protection Measures

  • Age verification is mandatory at the time of registration.
  • Age is verified through government-issued ID during the KYC process.
  • Suspicious accounts are suspended immediately.
  • Parents may request that their child's access be blocked.

If we become aware that personal data from a minor has been collected inadvertently, we will immediately close the account and delete all associated information.

9 Policy Changes & Updates

99 Apps reserves the right to update this privacy policy as needed. Revisions may occur due to legal changes, new technologies, or updates to our services.

How You Will Be Notified of Changes

  • Advance email notice will be sent for any significant changes.
  • A clear "Update" banner will be displayed on the website.
  • The date of any change will be shown at the top of this page as "Last Updated".
  • Re-consent may be required for major changes.

Continued use of the platform after any changes have been made will be considered as your acceptance of the updated policy. We recommend checking this page regularly.

If you object to any policy changes, you are always free to close your account. Please contact support to do so.

10 Contact Us

If you have any questions, concerns, or complaints regarding our Privacy Policy, please contact us directly. Our dedicated privacy team is ready to assist you.

Contact Method

  • Email: support@99apps.biz
  • Live Chat: Live chat on the platform — available 24 hours a day, 7 days a week.
  • Support Tickets: Log in to your account and submit a ticket through the Support section.

We generally respond to privacy-related requests within 7 business days. Complex cases may take up to 30 days.

Your privacy is more than a policy to us — it is a commitment. 99 Apps will always strive to keep your information safe.


Get Started Now

Your privacy is guaranteed — play safely now!

Your data is completely secure with 99 Apps. Join today and enjoy a safe gaming experience with a 200% Welcome Bonus.

100% Secure
SSL Encrypted
24/7 Support
200% Welcome Bonus
বাংলা